Contact Us

 

If you need help, just contact us. We don’t do chatbots, canned replies, or fake support agents. When you reach out, you're talking to real humans who actually know the product and care about solving your issue.

Email is the fastest way to contact us, and our support team usually replies within 24 to 36 hours. Doesn’t matter if it’s a weekend or holiday, we check every message and respond with real solutions, not generic scripts.

Whether you're confused about how to use our chlorine dioxide drops, have shipping concerns, or just want to double-check something before placing an order, don’t overthink it. Just contact, we’ll sort it out.

We’re not one of those companies that disappear after the sale. If something’s not working or doesn’t feel right, reach out. Even if it’s a small question, we’d rather help early than fix a bigger mess later. Your peace of mind matters.

In a Rush?

Before you contact us, hit up our FAQ page.
Most of the basic stuff is already answered there, like:

  • Where’s my order?

  • What if something shows up broken?

  • How should I store chlorine dioxide?

  • Do you ship outside the U.S.?

If that doesn’t help, the Help Center is the next stop, full of step-by-step info and real explanations.

About an Order?

Already ordered something? Include your Order Number when you contact us. It speeds things up on our end and helps us help you faster. Without it, we’re guessing.

Other Ways to Contact Us

Don’t feel like emailing? You can also contact us through:

Texts are usually quicker than calls, especially during busy hours. Use whatever works for you, we’ll be there either way.

No delays, no fluff. Just contact, and we’ll handle it.